Products and organizational structure




HP produced lines of printers, scanners, digital cameras, calculators, PDAs, servers, workstation computers, and computers for home and small-business use; many of the computers came from the 2002 merger with Compaq. HP as of 2001update promoted itself as supplying not just hardware and software, but also a full range of services to design, implement, and support IT infrastructure.

HP's Imaging and Printing Group (IPG) was described by the company in 2005 as "the leading imaging and printing systems provider in the world for printer hardware, printing supplies and scanning devices, providing solutions across customer segments from individual consumers to small and medium businesses to large enterprises".

Products and technology associated with IPG include:

  • Inkjet and LaserJet printers
  • consumables and related products
  • Officejet all-in-one multifunction printer/scanner/faxes
  • Designjet and Scitex Large Format Printers
  • Indigo Digital Press
  • HP Web Jetadmin printer management software
  • HP Output Management suite of software
  • LightScribe optical recording technology
  • HP Photosmart digital cameras and photo printers
  • HP SPaM
  • Snapfish by HP, a photo sharing and photo products service.

On December 23, 2008, HP released iPrint Photo for iPhone, a free downloadable software application that allows the printing of 4" x 6" photos.

HP's Personal Systems Group (PSG) was claimed by HP in 2005 to be "one of the leading vendors of personal computers ("PCs") in the world based on unit volume shipped and annual revenue." PSG dealt with:

  • business PCs and accessories
  • consumer PCs and accessories, (e.g., HP Pavilion, Compaq Presario, VoodooPC)
  • handheld computing (e.g., iPAQ Pocket PC)
  • digital "connected" entertainment (e.g., HP MediaSmart TVs, HP MediaSmart Servers, HP MediaVaults, DVD+RW drives)
  • Apple iPod (until November 2005).

HP Enterprise Business (EB) incorporated HP Technology Services, Enterprise Services (an amalgamation of the former EDS, and what was known as HP Services), HP Enterprise Security Services oversaw professional services such as network security, information security and information assurance/compliancy, HP Software Division, and Enterprise Servers, Storage and Networking Group (ESSN). The Enterprise Servers, Storage and Networking Group (ESSN) oversaw "back end" products like storage and servers. HP Networking (former ProCurve) was responsible for the NW family of products. They were a business unit of ESSN.

HP Software Division was the company's enterprise software unit. For years,when? HP produced and marketed its brand of enterprise-management software, HP OpenView. From September 2005 HP purchased several software companies as part of a publicized, deliberate strategy to augment its software offerings for large business customers. HP Software sold several categories of software, including:

  • business service management software
  • application lifecycle management software
  • mobile apps
  • big data and analytics
  • service and portfolio management software
  • automation and orchestration software
  • enterprise security software
    • ArcSight
    • Fortify Software
    • Atalla
    • TippingPoint

HP Software also provided software as a service (SaaS), cloud computing solutions, and software services, including consulting, education, professional services, and support.

HP's Office of Strategy and Technology had four main functions:

  1. steering the company's $3.6 billion research and development investment
  2. fostering the development of the company's global technical community
  3. leading the company's strategy and corporate development efforts,
  4. performing worldwide corporate marketing activities

Under the Office of Strategy and Technology comes HP Labs, the research arm of HP. Founded in 1966, HP Labs aimed to deliver new technologies and to create business opportunities that go beyond HP's current strategies. Examples of HP Labs technology includes the Memory spot chip of 2006. HP IdeaLab further provides a web forum on early-state innovations to encourage open feedback from consumers and the development community.

HP also offered managed services by which they provide complete IT-support solutions for other companies and organizations. Some examples of these include:

  • offering "Professional Support" and desktop "Premier Support" for Microsoft in the EMEA marketplace. This was done from the Leixlip campus near Dublin, Sofia and Israel. Support was offered for Microsoft Windows, Exchange, Sharepoint, and some office applications.
  • outsourced services for companies like Bank of Ireland, some UK banks, the U.S. defense forces.
  • the computerisation project at Cambridge University Hospitals NHS Foundation Trust.

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